Guarantee
TreadmillByNet guarantees full satisfaction on all products on this site. If you are not fully satisfied you may return your unit (in the original package, freight prepaid) to us for a full refund
or credit (less actual shipping, delivery and/or assembly charges). No returns will be accepted without prior written authorization from InternetFitness.com.
To obtain a Return Merchandise Authorization (RMA), contact InternetFitness.com's
Customer Service group at 1-888-800-1167. We will credit you purchase immediately upon receipt of the returned item with an RMA.
To be eligible for a complete refund or credit, you must obtain an approved RMA within 30 days of delivery. All returns must be made using the original packaging in good condition, with
freight prepaid. The returned merchandise must be shipped back to InternetFitness.com within 10 days of receiving the
RMA. You must prepay shipping charges and insure the shipment, or accept the risk of loss or damage during shipment.
Customers should retain the original packing material for at least 10
days, in the event the unit is to be returned.
Return pick-ups are only made Monday through Friday during normal
business hours. No weekend or evening pickups are possible.
Refused shipments are subject to a 20% restocking fee, and customer
will be responsible for shipping charges both ways.
